NHTSA Complaint #11637857 — 2021 TOYOTA HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11637857
Vehicle	2021 TOYOTA HIGHLANDER
Component	POWER TRAIN
Date of Incident	September 2, 2024
Date Filed	January 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

39,000 miles- Transmission starting to make a loud whining noise while driving. Dealership stated failed carrier bearing, unsafe to drive as this could cause the transmission to lock up at any moment. Toyota has a TSB out for this and has provided a loaner. My car does not fall within the TSB VIN range however still has same failure.

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