NHTSA Complaint #11637823 — 2012 KIA OPTIMA

On the evening of December 5, 2024 my 2012 KIA OPTIMA's engine completely seized out of no where while traveling on a very busy road where the speed limit is 50mph putting my life and other drivers that share the roads life in danger. Thank god I was able to succesfully merge over into a safe place as the car came to a hault. Previous to this incident the car was running perfectly fine with no dash lights on what so ever. Once I was in a safe place I called KIA headquarters immediatly, I was told that I have to pay to have the vehicle towed to the nearest dealership and that I would be reinbursed depending on the issue of the vehicle after being diagnosed. The very next morning I called KIA corporate to open a case for the vehicle, in which i was told that my specific year, make and models engine was under a lifetime warranty. I then recieved a call from the dealership Decmember 6, 2024 and i was told my optima would be diagnosed and if the issue is due to the KIA engine class settlement that the engine would be replaced free of charge and if it is not then I would have to pay $380 to have the engine repaired under the lifetime warrantly & that the car could not be looked at until December 16, 2024. Once December 16, 2024 came around I recieved a call from the KIA dealership and I was told that my vehicle could not be diagnosed due to the time frame in which i bought the vehicle and that I needed to have my car moved from their lot or I would get charged $80 a day storage fee so I had to have my vehicle towed back to my home where it is currently just sitting. To this day (January 22, 2024 I am still dealing with trying to communicate with KIA CORPORATE AMERICA to have this matter resolved for I am very aware of the engine recall issue for my specific year make and model. My vehicle has yet to be inspected and the only time the warning lamps came on was once the engine completely seized, all of the dash lights popped on.