NHTSA Complaint #11637755 — 2020 HONDA ACCORD
ELECTRICAL SYSTEM:SOFTWARE issue reported to NHTSA
Complaint Details
| ODI Number | 11637755 |
| Vehicle | 2020 HONDA ACCORD |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
As I stated, the Hondalink information feature stopped working on October 1, 2024. I have sent screenshots to Honda showing the app keeps crashing, yet I only get the same email every few weeks saying they are."reviewing" the problem and will advise me when a "fix" is available. If they can't fix it, I should receive monetary compensation for a feature that has stopped functioning.
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