NHTSA Complaint #11637714 — 2021 HONDA CR-V

1) On 3 occasions the Automatic Emergency Braking (AEB) has self activated and the car attempted to come to a complete stop. The 1st incident, 10/19/24, happened while driving 35-40 mph while changing lanes, a red BRAKE light and alarms sounded bringing the car to a complete stop. While there was traffic around me, no one was directly in front of me or close enough to have required this to activate. A vehicle traveling behind came inches from rear-ending me. The 2nd incident, 11/9/24 concerns me the most, happening 3 weeks after the first incident while on the highway traveling 65 mph. I was in the left lane of multi-lane traffic. While there were vehicles two lanes to my right, there was no one directly in front of me by 100 yards. Again, alarms, red BRAKE light, and the car proceeded to come to a complete stop. The car felt like it was floating and for a moment, I felt like my life was over as the car was out of control. The 3rd incident, 12/9/24 happened 9 days after it was in for service, while traveling 30 mph in town. 2) The 1st incident avoided an accident because of the alertness of the driver behind me. The second incident, at 65 mph, is of the most concern, as for a few moments, I felt like my life was over. This incident is also causing me to have PTSD symptoms while continuing to drive, it has required me to see an MD. 3) An appointment was available about 3 weeks after the second incident. They were not able to replicate it or find anything wrong with the vehicle. After speaking about my concerns after the 3rd incident to the dealership, they have recommended that I turn off the safety equipment. While I have spoken with Honda America, they do not want to get involved unless there is a recall by you, the NHTSA. Nothing has been reported to the police but I have spoken to my insurance agent regarding liability if I turn the safety equipment off. 4) BRAKE light and alarms occurred at the same time as the braking.