NHTSA Complaint #11637672 — 2019 HYUNDAI KONA

The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle had failed to start after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. Additionally, the mechanic informed the contact that the engine oil was 4 quarts low; however, the contact stated that an oil change had recently been performed on the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine). The dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall, and the vehicle was not covered under an extended warranty. The failure mileage was approximately 137,578.