NHTSA Complaint #11637462 — 2023 CADILLAC ESCALADE

The contact owns a 2023 Cadillac Escalade. The contact stated that while the vehicle was idling, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact stated that the following day while driving 40 MPH, the vehicle started to stall with a high-pitched squeaking sound coming from the vehicle. The contact stated that the check engine warning light flashed on the instrument panel moments before the vehicle shut off. Due to the failure, the vehicle was towed to the dealer and was diagnosed with engine failure. The contact stated that the engine was replaced under warranty. The manufacturer was not notified of the failure. Despite the repair, the contact stated that the check engine warning light was intermittently flashing on the instrument panel. The failure mileage was approximately 43,000.