NHTSA Complaint #11637303 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle was consuming an abnormal amount of coolant. Additionally, the contact stated there was an abnormal burning odor coming from underneath the hood. There was no warning light illuminated. The vehicle was towed previously for an engine coolant leak. The vehicle was left parked at a gas station where it was diagnosed by an independent mechanic. The contact was informed that the coolant reservoir was low. The local dealer was not contacted. The vehicle was not repaired. Upon further investigation, the contact related the failure to an unidentified recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.