NHTSA Complaint #11637233 — 2022 CADILLAC XT5

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11637233
Vehicle 2022 CADILLAC XT5
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I was backing out of a parking space in reverse as I have done multiple times and the second I took my foot off the brake pedal to go into reverse, my car shot out at a high speed and hit a parked car on the other side of the street. Not realizing that there was an auto malfunction, I attempted to turn around my car to see the damage to the other car and when I went into reverse again to turn around, the car sped up again at high speed, did a 180 degree turn in reverse and hit two additional parked cars. Luckily, no one was hurt. I am 100% certain that I did not depress the accelerator pedal to cause the car to go at that speed in reverse twice! We contacted General Motors which supposedly had their engineers look at the mechanicals of the car but the only information we received from them is that the car did accelerate both times at 99% of capacity. The air bags did not deploy so the crash computer did not activiate. GM either did not examine the soft ware on the car, or, if they did, that information was not shared with us. If I had been in a crowded parking lot, the consequences could have been catastophic.

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