NHTSA Complaint #11637134 — 2024 MAZDA CX-5 UNKNOWN OR OTHER

Complaint Details

ODI Number	11637134
Vehicle	2024 MAZDA CX-5
Component	UNKNOWN OR OTHER
Date of Incident	January 2, 2025
Date Filed	January 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I have a sensitive key fob that releases my hatch without my knowledge or intention. Twice my hatch opened causing damage to my hatch inside my garage. I’ve have read many complaints about the same issue, dating back years and some having their hatch open while parked outside. I have contacted the dealership and the corporation all saying there was a nothing that can be done. This is a major concern since the key fob is so sensitive and can activate in only a second to touch

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