NHTSA Complaint #11636980 — 2018 BMW 530E
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11636980 |
| Vehicle | 2018 BMW 530E |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
1. Telematics Control Unit (TCU) Internal Emergency (Backup) Battery malfunction. It is available for inspection. It puts passengers at risk because passenger are not able to make emergency calls. Its warning message on dashboard blocks display of car mileage. BMW issued letter in December 2024 admitting to the defect. Our car 2018 BMW has been experiencing the malfunction since 2023.7 or earlier as evidenced by dealer service record. But BMW only in Dec 2024 started offering 6 year extended warranty from car delivery. BMW NA and dealership denied servicing the defect in our car when we requested in Jan 2025. We demand BMW to recall all cars having the defects or cover all extended warranty for 15 years. 2. GPS malfunction. GPS registers the wrong position of the car. It puts passengers at risk by directing them to wrong destinations such as open waters. Issue occurred since Dec. 2024. No warning sign.
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