NHTSA Complaint #11636936 — 2020 FORD F-350

Ford sent me a recall for my 2020 F350 powerstroke saying they are trying to come up with a computer programming to fix faulty fuel pump in my truck which could lead to loss of power and crashing especially while pulling heavy loads. This is a mechanical issue. It has nothing to do with a software update which they claim they do not have but will try to get. There is no fix for this at the time. There actually is a fix. S&s makes a DCR fuel pump specifically to replace these fuel pumps because these fuel pumps can blow up and ruin the entire vehicle as the vehicles with these fuel pumps are extremely expensive.. the maker of this DCR pump for a 2020 F350 6.7 l powerstroke diesel has found the mechanical problem internal to the existing fuel pumps engineering and has designed a new one. I'm sure Ford can pay for these to be put in their vehicles or design one that is similar but these are already being made, sold and installed. Ford says they do not have a remedy for this at this time but there is one and it is this DCR pump. I saved my entire life and have people working in this truck in my family in this truck since couldn't be a serious safety issue and potentially cause death. I think Ford should be having these aftermarket units put in free of charge as all safety recalls are installed free of charge. Anyways, I wanted to write to see if this would be possible or if Ford can be pushed into doing the right thing and installing these in their vehicle. They are about $2,000 and probably around $1,000 to install, but you're talking about losing a $ $70 to $100,000 vehicle and a life. I think it's worth it