NHTSA Complaint #11636866 — 2024 LEXUS NX

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11636866
Vehicle 2024 LEXUS NX
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

7 months after purchasing a Lexus 350h, the driver seat started having noise when it moves. Three steel balls and several pieces of white plastic detected in the rail. Look like a ball bearing, which is part of the power seat, was disintegrated.

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