NHTSA Complaint #11636793 — 2020 GMC SIERRA 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11636793 |
| Vehicle | 2020 GMC SIERRA 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AK |
Consumer Description
On [XXX], I was driving my truck on [XXX] through Phoenix, AZ. It was 5 days after I had purchased the vehicle and only had 250 miles on the odometer. I was in the left lane was traveling at approximately 75mph. Within the span of about 20 seconds, several lights on the dash annunciated and several messages including a message about a brake failure and steering assist failure and then the engine suddenly turned off. The steering seemed heavy and the brakes seemed less responsive. I was able to coast to a stop on the side of the road thanks to the help of a couple truckers who blocked traffic across multiple lanes. The truck was towed to the dealer and they told me the entire engine needed to be replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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