NHTSA Complaint #11636674 — 2017 CHRYSLER 300

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11636674
Vehicle 2017 CHRYSLER 300
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

This is the 2nd failure of the thermostat. We had the car towed to the same Chrysler dealer that fixed the first incident. We have an extended warranty that covered the first failure. This second failure is not covered due to the failed part is a mopar part and Chrysler is going to pay for everything, trouble is they have had my wife’s car for two weeks already and the part isn’t coming in until February 17, I am a 34 year retired Chrysler employee. The dealer doesn’t offer rentals, and my extended warranty people offer rentals at $35 a day and only one week. Nowhere rents cars at that price. We have no choice but to wait on that part, but I am wondering how many chrysler products have had this problem, should be investigated for recall.

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