NHTSA Complaint #11636670 — 2023 CHEVROLET SUBURBAN 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11636670 |
| Vehicle | 2023 CHEVROLET SUBURBAN 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
On January 1st driving east bound on road 520 in central florida. I was driving around 65mph when the vehicle suddenly shut off. The displayed showed a warning saying that something of the sort that I needed to press the brake to start the engine even though I was driving normally. I had to coast to the side of the road and I pressed the brake. once the brake was engaged the vehicle immediately went to park and will not start. I press the ingition button and the screen would go blank and no sound or warnings were displayed. I had to call the police to provide a safety as the vehicle was in a very dangerous area and all my family was on the vehicle. the police laid down flares and I contacted a tow truck using onstar. Onstar was unable to communicate with the vehicle to diagnosed the issue and no warnings or errors were displaying. The vehicle was towed to Carl Black Chevrolet of Orlando Florida. The dealer stated that the engine is locked (L87) and was not able to turn, therefore the vehicle does not start. The dealership technicians have informed that the vehicle needs a new engine and GM needs to approved, the vehicle is still under warranty and I've contact GM and until today, 17 days later, GM has not responded or allowed the dealership to fix my vehicle.
Related Complaints for the 2023 CHEVROLET SUBURBAN 1500
Other ENGINE Complaints
#11641893
1/10/25 Complete braking system failure, could no brake, could not use emergency brake. Almost crashed into my garag...
#11641302
Wife is RN at a trauma hospital going to work in the morning on a busy highway. While in front of Hospital truck sta...
#11640343
I was driving the vehicle at approximately 45 mph when the vehicle suddenly had no engine power. There were no warni...
#11637730
On April 7th 2024 we were traveling on vacation 2 1/2 hours from home and our vehicle started making a ticking noise ...
#11637479
Engine died without warning on interstate. Vehicle was towed to Chevrolet dealer where defective rod bearings were fo...
Recent Complaints for the 2023 CHEVROLET SUBURBAN 1500
#11641893
ELECTRICAL SYSTEM
1/10/25 Complete braking system failure, could no brake, could not use emergency brake. Almost crashed into my garag...
#11641893
SERVICE BRAKES
1/10/25 Complete braking system failure, could no brake, could not use emergency brake. Almost crashed into my garag...
#11641302
FUEL/PROPULSION SYSTEM
Wife is RN at a trauma hospital going to work in the morning on a busy highway. While in front of Hospital truck sta...
#11636839
POWER TRAIN
When traveling at highway speeds our vehicle suddenly lost all engine power. Driving in the passing lane of [XXX] at...
#11633963
POWER TRAIN
While driving our 2023 Chevrolet Duramax diesel suburban, I was waiting, at a complete stop, against the median to ma...