NHTSA Complaint #11636481 — 2024 CHEVROLET SILVERADO 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11636481 |
| Vehicle | 2024 CHEVROLET SILVERADO 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The issue involved multiple systems, including the ABS system, brake system, and electronic stability system (ESG), along with a significant loss of braking power. These components may still be available for inspection. My safety and that of others were seriously at risk during my morning commute in the Atlanta metropolitan area. The truck lost braking capability, nearly causing a collision with the vehicle in front of me. Later, as I attempted to park, it again lost braking force, and I narrowly avoided crashing into bushes. The collision prevention system also failed to activate during these incidents. The problem was inspected and diagnosed by the dealership after being towed via roadside assistance. They confirmed that the battery caused the failures across multiple systems. This was not the first issue with the battery. About a month ago, the battery suddenly died, preventing the truck from starting. At that time, Chevrolet sent me a message stating that the battery status was critical. After recharging it, the vehicle functioned normally until this recent incident. The first symptoms of the latest issue appeared while I was stopped at a red light. The truck suddenly shut off and restarted on its own. Warning lights for the ABS system and brake system appeared on the dashboard. Once the light turned green and I started to accelerate, an ESG message appeared, followed by another message limiting the maximum speed to 43 mph. When I tried to brake to park the truck, the brakes were slow to respond, making it feel like the truck had completely lost braking power. The collision prevention system failed to activate, increasing the danger. Fortunately, my two babies were not in the truck at the time of the incident. This was an extremely frightening situation for me as a driver. The truck is only six months old, has 37,000 miles, and was purchased new. I believe many of these failures could have been prevented with proper safeguards. While I was lucky to avoid an
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