NHTSA Complaint #11636381 — 2016 GMC TERRAIN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11636381 |
| Vehicle | 2016 GMC TERRAIN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I was driving my vehicle to the gym when I noticed it was driving weird, it would not accelerate like normal, was having a hard time getting going and was making a weird noise. I had just put some oil in the car because we had known for a little while that it had a problem with burning oil because of the make and model (as told by other mechanics previously), when I got to the gym I heard a pop noise and the car stalled on me, I eventually got it started up again after 2 hours of being stranded at the gym. The next day I had to drive 40 minutes away for nursing school Clincial where on the way home it was back to driving weird and making a loud horrible noise from the engine. I was only 5 minutes from home when it was really bad and once there I noticed the burning smell from the engine. When I checked the oil level after an hour and half of cooling down I could not get any oil reading on the dipstick, after adding almost 4 quarts there was still no reading on the dipstick. We finally drove the car to my mechanic (8 minutes away) and it was already back to making the loud noise, having trouble accelerating, and producing the foul odor. I was told the PCV was restricted and caused the engine to over pressurize and that lead to the Main Rear bursting and all the oil in my car being thrown over the entire underside and probably the roads. They also checked the oil filter in the car to see if the engine itself was salvageable, where they found metal flakes in the oil filter and deemed the engine failed and are saying the engine needs replaced in order to fix the car I’ve had for 15 months… I’m still paying this car off and I have only driven it for less than 17,000 miles. It is a 2016 GMC terrain that only has 91k miles, I truly hope GM makes this right seeing as so many have come with the same exact problem due to poor design and vehicle quality. My car has had regular oil changes and I check the oil every week because of the prior burning problem.
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