NHTSA Complaint #11636355 — 2010 MAZDA MAZDA3

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS issue reported to NHTSA

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Complaint Details

ODI Number 11636355
Vehicle 2010 MAZDA MAZDA3
Component TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I purchased two tires from Les Schwab in Molalla, OR on 1/15/25 in which upon them changing the tires they damaged one of my TPMS sensors and they did not replace it. I didn't have a warning light before I went in and now I do and they knowingly did not replace it when TPMS sensor service was part of purchasing the new tires. Instead they quoted me $451.96 to replace the sensors in all 4 tires other than replaced the one they broke. A set of TPMS sensors online cost $28, this is unethical of them to take advantage of consumers like this and they should be held accountable. If I'm not mistake it says in "49 USC 30122(b)" that "Prohibition.-A manufacturer, distributor, dealer, rental company, or motor vehicle repair business may not knowingly make inoperative any part of a device or element of design installed on or in a motor vehicle or motor vehicle equipment in compliance with an applicable motor vehicle safety standard prescribed under this chapter unless the manufacturer, distributor, dealer, rental company, or repair business reasonably believes the vehicle or equipment will not be used (except for testing or a similar purpose during maintenance or repair) when the device or element is inoperative." 205/55 R16

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