NHTSA Complaint #11636328 — 2013 NISSAN ALTIMA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11636328
Vehicle 2013 NISSAN ALTIMA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

I was mailed a recall for a warning light for the passenger air bag. It covers a time period of 15 years. I had the warning light come on as described in the mailer for the recall that was sent to me ( the original owner of a 2013 Nissan Altima ) and I set up an appointment with the dealership to have it repaired. No sooner did I leave after dropping off the vehicle that the dealership called to inform me that my VIN is not part of the recall even though it is clearly on the mailer. I for the life of me cannot understand how such an important safety issue can be excluded when the exact problem they listed is now occurring.

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