NHTSA Complaint #11636254 — 2024 HONDA PASSPORT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11636254
Vehicle 2024 HONDA PASSPORT
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

Rotors went bad with less than 250 miles on new car. Per American Honda rotors are not defective, because Dealership didn't day were defective; therefore, not covered under warranty, considered wear and tear. Dealership initially stated the cause of the rotors going bad was me: that I was hard braking and riding the brakes; however, first, I'd only had the car about 3 months and second, I contacted the Dealership a few days after I bought the car and informed them of the problem. Next, Dealership said the rotors were bad because my aftermarket floor mats were resting on the brake; however, the mats were put there two days before. The 2024 Honda Passport rotors are defective. At the very least the rotors in the one I purchased are dedective.

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