NHTSA Complaint #11636205 — 2024 DODGE HORNET PHEV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11636205
Vehicle 2024 DODGE HORNET PHEV
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I leased a 2024 Dodge Hornet R/T from Island Chrysler Dodge Jeep Ram on Staten Island on [XXX] The day after I leased it multiple lights including the check engine light came on and the vehicle has electrical malfunctions. After 16-17 service visits the vehicle still does not work to this day and I am still having drivability issues. I have been stranded on [XXX] multiple times as well as broken down in the middle of the road on separate occasions. It has been in service for over 140 days throughout the months on 2024 and I am still waiting for my next service visit a year later. Dodge corporate office has refused to repurchase the vehicle back from me more than 5 times already. They keep giving me broken vehicle back. I even tried to get a lemon law attorney but Dodge corporate office has also denied a repurchase of the vehicle to them as well. They only offered a small settlement to continue my lease even though the vehicle still has issues. This has effected my mental health from fear of driving and has put my life at risk many times during vehicle engine and electrical failures. This vehicle is not safe and they wont take it back. It has also effected my work life due to me not always being able to drive in to work. I am drowning in nerves, frustration and fear that one day this vehicle can cause me to lose my life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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