NHTSA Complaint #11636091 — 2017 PORSCHE CAYENNE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11636091
Vehicle	2017 PORSCHE CAYENNE
Component	ELECTRICAL SYSTEM
Date of Incident	January 13, 2025
Date Filed	January 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

When the weather drops below 0 celsius, the hybrid battery fails with a hybrid battery failure message. The Porsche dealer said this is a known issue and there is no fix. I've been stuck several times in the past 3 years up in the mountains when the temperature drops suddenly and there are no services within 100's of miles to even tow it to get a fix. I just have to wait for the temperature to warm up to start the car. There is currently no bypass to switch to gas only which would solve the issue. If you look at the pic, there is plenty of gas in the car.

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