NHTSA Complaint #11635809 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11635809
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	January 3, 2025
Date Filed	January 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The temp warning light came on our 2017 escape - temp gauge always remained on normal - had it towed to the Ford dealer in Texas. Service writer said it is the head gasket since there is no external leak but, coolant was low. Engine will have to be replaced at the expense of $12,000. I mention the recall and he said he would take another look to see if he can verified the damage in detail. this car has 58,241 - car was title to Texas on 06/15/2024 and had a emissions test and passed. This warning light just came on this day and never before. The car is still at the Ford dealer and not sure what the dealership will do next. I need help.

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