NHTSA Complaint #11635688 — 2017 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11635688
Vehicle 2017 RAM 1500
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Engine light came on with code. Was for 3 way coolant heater valve. Purchased part and replaced a few weeks ago. Engine light is back on . I see online chrysler had a recall for the same issue on the 2017 Dodge ram. I called NTSB to check on recall they said could be internal recall at chrysler. I tried to call Chrysler and I am put on hold. I would like Chrysler to authorize this to be fixed further at a local Chrysler/Dodge dealer in my area. Attached is the prior recall for the same issue that I am having now. There obviously is an issue that company is aware of and had a recall. Now it is happening to newer models an there should be a recall to be fixed free of charge. NTSB shows NO safety recall for this. There are MANY reports in forums on the internet of this exact problem. It is code P2681. "A 2017 Dodge Ram 1500 may have been subject to a recall regarding the "3-way coolant heater control valve" due to a potential issue with the valve's internal circuit board, which could cause it to stick in a position that prevents proper coolant flow to the heater core, impacting windshield defrosting capabilities; this recall is identified as NHTSA Campaign Number 13V-177."

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