NHTSA Complaint #11635579 — 2018 HYUNDAI SANTA FE

The contact owns a 2018 Hyundai Santa Fe. The contact stated that while her son was driving 60 MPH in the far-left lane with the contact seated in the front passenger's seat, the contact and the driver noticed a burning odor. The driver was able to pull into the median. The driver and the contact exited the vehicle. The Fire Department was contacted and arrived on the scene and confirmed that there was no fire. Additionally, the contact stated that there was no smoke. The contact stated that while the vehicle was being towed to the residence, she noticed that there was oil leaking onto the flatbed of the tow truck, and there were metal shavings in the oil. The contact stated that after the vehicle was towed to the residence, a mobile mechanic inspected underneath the vehicle and noticed that there was a hole in the engine. The contact took photos of the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 142,000.