NHTSA Complaint #11635531 — 2024 FORD EXPLORER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11635531 |
| Vehicle | 2024 FORD EXPLORER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
Purchased new from dealer. At 3500 miles, noticed rattling and clunking noise under front end, more noticeable at speeds less than 35. Took to dealer who diagnosed as worn struts, saying shocks and struts need to be replaced, but they need to order parts. When asked if safe to drive, was told "yes", but "avoid potholes". Now waiting to hear from dealer when parts come in. They stated it would take 4 to 5 hours to repair/replace.
Related Complaints for the 2024 FORD EXPLORER
Other SUSPENSION Complaints
Recent Complaints for the 2024 FORD EXPLORER
#11711981
ELECTRICAL SYSTEM
• Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setti...
#11711981
ENGINE
• Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setti...
#11711981
SEATS
• Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setti...
#11700304
SEATS
The headrest on the third row is locked in the upright position and won't fold down. I've looked online and it seems ...