NHTSA Complaint #11635489 — 2014 KIA SORENTO
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11635489 |
| Vehicle | 2014 KIA SORENTO |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I have a 2014 Kia Sorento 4DR LX AWD with snow white pearl exterior paint. I bought the vehicle new with 91miles on it from the dealership in Mentor Ohio. The vehicle has always been in my garage when not driving. Just before Christmas I noticed a small (dime size) piece of paint missing from my drivers side pillar then a few days later on the passenger side pillar almost half the paint was gone! I took my car to the dealership and they told me that they were going to log the complaint and took my VIN and said it was probably from a stone chip in the paint? What? A stone chip does not cause almost all of the paint to flake off???? I worked at a car dealership in the Service Department for years and this is not from a stone chip - its a paint defect. I'm not sure if this letter will do anything but just wanted my paint problem noted as I've seen many other complaints about the same issue. Thank you [XXX] , OH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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