NHTSA Complaint #11635323 — 2021 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11635323
Vehicle 2021 SUBARU FORESTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could restart the car. It was a freighting experience. Fortunately, I wasn't killed by traffic zooming by or by some person with road rage. 12/16/24-Issue evaluated by local Subaru dealer. Their evaluation was that when the auto start feature was activated, my car battery was too low to work. There was zero warning about a low battery before this failure in traffic. I had to buy a new battery. The auto start/stop feature is not an enhancement, but a safety hazard. Owners should be able to permanently disable this unnecessary drain on batteries and starters. I did a search, and there are plenty of others that experienced similar issues with their Subarus.

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