NHTSA Complaint #11635287 — 2015 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11635287
Vehicle 2015 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

While driving my 2015 Ford Escape at a speed of 35MPG and stopped at a stop sign, proceeded to turn left and car would not move. It seems to coast backward as if transmission was in neutral. I coasted back into a parking lot and turned off vehicle. I then restarted it and it started just fine with no warning lights. I then tried to put into gear and the RPMs went up and still felt like it was in neutral. I then had it towed to a mechanic and was told that it was a total transmission failure. 5500.00 to have repair. More than what the car's book value it. I have not reported to manufacturer but that is my next step.

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