NHTSA Complaint #11635098 — 2021 HONDA CR-V

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11635098
Vehicle 2021 HONDA CR-V
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I drove to Pittsburgh on [XXX]. I got back in the car, pulled down the driveway and when I tried to enter traffic the car lost power, the dashboard went crazy with error messages and the car was useless. Had it towed to the nearest Honda dealer, they suspected fuel. The high pressure fuel pump was the part that fixed the problem. Fault code dtcp0087 was found in the ECU. I obtained a fuel sample and had it checked, the water content was a little out of spec but nothing really bad. I do have the fuel pump in case anyone wants to do a failure analysis. To add insult to injury, my extended "warranty" is refusing to cover the repair because they just want to say no. [XXX]... The bill was $1786.11, not including a rental car and my time. I have heard of quite a few recalls on these Hondas, you might want to add my model year to that list. Please advise if you have had other reports. Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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