NHTSA Complaint #11634806 β€” 2025 HONDA PILOT

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11634806
Vehicle 2025 HONDA PILOT
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

My brand new 2025 Honda Pilot frequently (several times per week) will deploy the CMBS (Collision Mitigation Braking System) causing the brakes to be applied harshly and bringing the vehicle to a near stop, despite there being nothing in the road ahead, behind, or to the sides of the vehicle. This happened the first time with only 100 miles on the vehicle. My concern for safety is that sudden unexpected braking could cause an accident and lead to potential injury/death. I've had the vehicle to the dealership 5 times and they've had a handful of excuses. First the alignment of the car was off. Next was a replacement of the radar unit, which they believed to be faulty. The next visits resulted in my Honda tech telling me that a "large radio tower" near where I live are causing interference with the system. However when I received the paper work it says there are large power lines causing interference. I live in a small town and there are no large power lines or large radio towers visible from where I live. I believe Honda is making excuses to get me to stop bothering them with this issue. After all of these trips, Honda is refusing to look at the vehicle again, despite it's behavior putting myself and my family at risk. There were no warning lamps, messages, or anything other symptoms prior to this happening.

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