NHTSA Complaint #11634565 — 2021 BMW X5

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11634565
Vehicle	2021 BMW X5
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 6, 2025
Date Filed	January 7, 2025
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2021 BMW X5. The contact stated that the vehicle was taken to a local dealer for an oil change and the contact was informed that there was coolant leaking from the water pump and that the water pump needed to be replaced to prevent further damage to the internal components of the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

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