NHTSA Complaint #11634532 — 2017 NISSAN PATHFINDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11634532
Vehicle 2017 NISSAN PATHFINDER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 89,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact's daughter owns a 2017 Nissan Pathfinder. The contact stated while starting the vehicle, the instrument panel and the infotainment system were inoperable, and the screen was black. The contact stated that the failure persisted while driving, and the contact's daughter was unable to control the side view mirrors. The vehicle was taken to an unknown dealer, where it was diagnosed that the display control unit, Part Number: 25391-9PJ0C had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was out of warranty. The failure mileage was approximately 89,000.

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