NHTSA Complaint #11634146 — 2014 MERCEDES-BENZ GL450

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11634146
Vehicle 2014 MERCEDES-BENZ GL450
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

On this Engine 166 model, I experience noise when Idling and when driving, coming from Engine with no code to indicate what is the problem of the car. This create the heat of the Engine to go up than normal and make the fan to run at high speed. When I call dealer, they told me its common problem on these Engine 166, and I need new Engine. I wanted to get second opinion from different Dealership and I got same answer, its common problems and I need new Engine or to Rebuild. I went online and I ask few people with same car Make, model and year, and the have same problems. My concern is only Dealer knows what is the issue but they don't want to inform Consumer what is the problem, instead they tell Consumer to replace the Engine, We don't how bad it is for safety. The problems it cannot be diagnosed because it doesn't produce any codes to indicate the problem. The noise continue until you turn off the Engine

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