NHTSA Complaint #11633805 — 2020 HONDA ODYSSEY

While driving on 12/20/2024 the 2020 Honda Odyssey started showing 5 warning lights (ACC, LKAS, Collision Mitigation System Problem, Road Departure Mitigation System Problem, & Auto High-Beam Problem) on the dashboard, along with the “BRAKE SYSTEM” light. After these messages and light popped up, the cruise control would not work. The crash mitigation system would not work (automatic breaking). The lane assist would not work as well. All of these safety features would not work which posed a combined severe safety issue to my family while driving the van, and those around me on the highway. After parking the van, I Googled these messages and saw that not only was this an issue with my model of Odyssey, but with several of Honda’s vehicles which use the same Monocular Camera. After getting my battery checked to ensure there was no low voltage issue (to which there was non and the battery checked out okay), I took the van to a Honda dealership. The Honda dealership performed a “Express Service Multi-Point Inspection” diagnostic test and told me on 12/23/2024 that the Monocular Camera was defective, which controls all of the safety systems listed above. On 01/02/2025, the Honda dealership replaced the defective Monocular Camera, to which they charged me full price for the Monocular Camera part itself and the labor to put the Monocular Camera in the Odyssey. Once the repair occurred, ALL of the messages and lights on the dashboard have cleared and all of the safety systems mentioned above are now working correctly.