NHTSA Complaint #11633750 — 2015 FORD EXPEDITION

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11633750
Vehicle 2015 FORD EXPEDITION
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Recall - There is a recall for 2015 Ford Expeditions for a coolant leak due to faulty water pump and or other related issues, recall was called in 2017. I just had my 2015 Ford Expedition in the shop for a coolant leak (same issue as recall) and paid $1800 plus $2300 to have it repaired. I had the dealership check my vin to see about the recall and they said my vehicle is not included. I would like to know why my vehicle has the same issue as the recall but it not included in the recall. My vehicle would go begin to overheat and go into a fail safe midst driving. It would stop in the middle of the road while I was driving. I just want to know why my vehicle is not included in this recall when it is having the same problem as the ones that were recalled.

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