NHTSA Complaint #11633660 — 2022 PETERBILT 579

The contact owns a 2022 Peterbilt 579. The contact stated that while driving at an undisclosed speed, the vehicle downshifted with multiple warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 24V190000 (Power Train); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the gear shifter assembly had failed and needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 220,536. VIN tool confirms parts not available.