NHTSA Complaint #11633600 — 2024 FORD MAVERICK HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11633600
Vehicle	2024 FORD MAVERICK HYBRID
Component	ENGINE
Date of Incident	December 18, 2024
Date Filed	January 2, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Water inside engine. On December 18, 2024 the fist vehicle oil change attempted at 9800 miles at independent oil change vender. Upon removal of oil cap the technician noticed a milky white residue on cap as well as inside valve cover. Technician indicated that this was evidence of water inside engine. Oil change was canceled and picture of the residue on the oil cap was sent to the dealership. The dealership communicated that this was a normal issue and that there should be no concern. Oil was subsequently changed by the independent vendor.

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