NHTSA Complaint #11633507 — 2021 BUICK ENVISION

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11633507
Vehicle 2021 BUICK ENVISION
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I think it may be either fuel propulsion system or it maybe something electrical. I don’t really know. It is available for inspection at this time as it has been at the car dealer repair shop for about a month. My safety is put at risk because about seven or eight out of 10 times that I attempt to start the vehicle, it will turn over by pushing the button, but will not start. I work until past dark many nights and my vehicle not starting is a big safety issue. The dealer said they reproduced it, but they have not been able to reproduce it again. Again, when I have it, it happens more than half the time. The dealer tells me they are communicating with the Buick engineers as the computer does not show any issues. They have so far not being able to determine the problem. there were no warning lamps or anything like that. It started happening occasionally when it was under warranty, I took it in twice to the dealer repair shop and they both said they could not reproduce the issue at that time. This is the third time I have brought it in and it is just past the end of my warranty.

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