NHTSA Complaint #11633500 — 2019 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11633500
Vehicle 2019 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

My Honda Pilot has a previous recall for the infotainment system. Recall # 20V439000 or Honda recall # T89. I purchased this vehicle used in June 2024 with the knowledge this recall had been repaired. After driving the vehicle for a short time, the infotainment system started having an issue again. We have taken the vehicle to the dealership 3 more times to get this corrected, but it is still an ongoing issue. This infotainment system recall impacts instrument panel control module software which makes this a safety issue. I am submitting this form to create a formal complaint for lack of repair after multiple attempts on a recall.

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