NHTSA Complaint #11633107 — 2012 MERCEDES-BENZ C250

ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT issue reported to NHTSA

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Complaint Details

ODI Number 11633107
Vehicle 2012 MERCEDES-BENZ C250
Component ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT
Date of Incident
Date Filed
Mileage 143,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2012 Mercedes-Benz C250. The contact stated while the vehicle was parked, the anti-lock theft prevention feature failed to function as intended. The contact stated that the steering wheel was seized, and the vehicle failed to start. The vehicle was towed to the residence. The contact was informed by the tow truck driver that the failure was due to the electronic lockout system. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

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