NHTSA Complaint #11632935 — 2019 TOYOTA RAV4

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11632935
Vehicle 2019 TOYOTA RAV4
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Toyota RAV4 5th Gen Power Lift Gate Hinge Issues Unpredictable Failure: If the lift gate or its components fail unexpectedly, it could cause injury to someone loading or unloading items, especially if they are unable to react in time. Obstructed Visibility: If the lift gate detaches while in motion, it could obstruct the driver’s rear visibility, increasing the risk of an accident. Risk to Other Road Users: A detached lift gate or related debris could pose significant danger to pedestrians, cyclists, or other vehicles on the road. Vehicle Stability and Control: A sudden failure or detachment of the lift gate components could destabilize the vehicle, especially at high speeds. Damage to Emergency Equipment: If the lift gate collapses or detaches, it could damage essential safety or emergency equipment stored in the trunk, leaving occupants unprepared in an actual emergency. Child and Pet Safety Concerns: Families frequently use RAV4s as family vehicles. A collapsing or failing lift gate could pose a serious risk to children or pets while loading or unloading. Potential for Escalating Damage: The failure of hinges or struts could result in cascading damage to other parts of the vehicle, such as electrical systems or the rear windshield, creating additional safety hazards. Delayed Emergency Response: If the lift gate malfunctions or becomes stuck in a partially open or closed position, it could impede access to the cargo area in emergencies, such as retrieving a first aid kit.

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