NHTSA Complaint #11632773 — 2022 KIA K5

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11632773
Vehicle 2022 KIA K5
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I had 130 miles until I needed to fuel up. Out of nowhere, my gas light comes on with the miles now blanked out. I thought it was odd, but stopped at the next gas station to fuel up. It would not let me put more than .22 cents into the tank without gas exploding out the side. Again, cranked up the car & it states it still needs gas. Tried another gas station & got the same result. Ended up at the nearest Kia & they stated it was the fuel tank expansion recall. They told me they ordered the parts and it should be fixed a little after Christmas. A week later and they are stating they do not know how to fix the vehicle and have no options for rentals/loaners. They said Kia would have to contact them before they can work on the vehicle. I have not received a call but did call the 1-800 number I was given and they basically said that they don’t know what they are going to do and someone will reach out to me. This is so scary as a consumer that Kia is allowed to place vehicles on the road that are considered very dangerous. A process needs to be in place fairly quickly or I am afraid there will be a lot of people in my situation. Not only was this scary, I was alone & this could have put me in danger on the road. I will never buy a Kia again & hate the service I have received as I have been left in the dark from the beginning.

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