NHTSA Complaint #11632745 — 2016 JEEP RENEGADE

The contact owns a 2016 Jeep Renegade. The contact stated that the rearview camera image was intermittently blue or blank while reversing. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The dealer determined that the infotainment system and the rearview camera needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and a claim was filed; however, the claim was later denied. The failure mileage was approximately 70,000.