NHTSA Complaint #11632574 — 2018 HONDA ODYSSEY
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11632574 |
| Vehicle | 2018 HONDA ODYSSEY |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
Our 2018 Honda Odyssey minivan had water leaks intruding and collecting into the power tailgate control module on the driver-side rear compartment causing the tailgate to become nonfunctional and not lock properly or open/close appropriately leading to a major safety issue where the tailgate may open or even not close during movement of the vehicle leading to significant risk to passengers with respect to accident or bodily injury. This power tailgate issue appears to be caused by defective rear body seam seals from the manufacturer that allows water to leak into the rear driver's side panels and intrude into the module leading to damage and destruction of the module circuit board. I have needed to purchase a replacement for the module (~$200) and I have provided photos to show the water damage.
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