NHTSA Complaint #11632466 — 2018 AUDI Q5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11632466
Vehicle 2018 AUDI Q5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

While driving, the steering wheel suddenly locked up and could not be turned. Several warning lights simultaneously appeared on the dashboard including: "Steering malfunction! Please stop vehicle", "Audi adaptive light malfunction! See owners manual", "Start/stop system malfunction! Function unavailable", and "Audi pre sense currently limited" - No warning lights were present prior to this event. The sudden loss of steering could have caused serious injury to myself and to other drivers or pedestrians nearby. I was thankfully able to stop the vehicle, but I could not pull over because the steering wheel could not be turned. The car was towed to the Audi dealership and I was told the "Electronic power steering rack" would need to be replaced costing nearly $5,000.00.

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