NHTSA Complaint #11632325 — 2017 MAZDA MAZDA3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11632325
Vehicle	2017 MAZDA MAZDA3
Component	UNKNOWN OR OTHER
Date of Incident	June 1, 2022
Date Filed	December 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The touchscreen for the infotainment area is ghost touching and changing information. This turn off information like lane change assist changes the volume of the blinker as well as randomly calls people. This is highly disruptive and distracting while driving. There has been many instances when I have had to pull off the road to try to avoid major issues because of this. When it is selecting things it’s self I am not able to use the touch screen at all. It is also selecting things when I am driving over 5mph when the screen is not supposed to be engaged at all.

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