NHTSA Complaint #11632314 — 2001 BMW 525I

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11632314
Vehicle 2001 BMW 525I
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

We arrived at church, and I remained behind finishing my makeup. My husband locked the car with the fob out of habit, and my foot was holding the passenger door open. Forgetting the door had been locked with the fob, I accidentally allowed the passenger door to close. I had no keys. Services began, not a soul in site outside. I began to panic when I could not get the door or any other to open. The alarm would not trigger, and the sunroof was cracked accidentally about an inch. It was July. I could not get anyone to hear me, and could not get any door or window ajar. Eventually I was able to get the attention of an elder, who went and retrieved the keys and got me out. I was soaked in sweat, using an inhaler about every 20 minutes, extremely scary. The other time this happened, my son was sitting in the car but the alarm went off and would not let him out until I came with the fob. He was 15, so he was not young. I had no idea he could not exit the vehicle should he choose. I know there is some emergency release in the hatch somehow but could not locate. Air bags were scheduled to be replaced, had rental scheduled with dealership, drove 45 minutes to leave car for repair, but they had no rental as was promised, so I returned home in the vehicle.

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