NHTSA Complaint #11632278 — 2024 LAND ROVER RANGE ROVER

This four month old 2024 Range Rover LWB with Bosch brakes experienced a sudden and complete loss of braking capabilities. When the driver went to brake and while turning into a parking stall, the brake pedal was not in its usual position and did not work. It was stuck to or close to the floor mat and was unresponsive. The brake was not at the normal position springing back after having previously compressed it. The braking system failure happened at a low speed after a series of turns. The driver was unable to stop the vehicle and it crashed. The lack of braking capability occurred for multiple seconds while going into a parking space until the vehicle crashed. The driver attempted emergency measures when the vehicle’s brakes were unresponsive in a desperate attempt to do anything to stop the vehicle. That included potentially pushing the park button in the center console. After multiple seconds of the brakes not working and the driver attempting to take any measure to stop the vehicle and the vehicle extending onto a sidewalk past the parking lot, the driver accidentally hit the accelerator. The car was already off the roadway about to crash prior to the acceleration. The acceleration sped up the crash a second later. The car was totaled. There are multiple data and video evidence. The are numerous emails describing the incident in greater detail that can be provided. Some of the evidence was destroyed according to JLR as JLR states there is a designed pyrotechnic explosion that occurs post crash to dislodge the brake pedal to avoid entrapment. That does not explain the loss of braking system and unresponsiveness of the brake pedal prior to the crash. Range Rover and Progressive are conducting independent inspections. Range Rover claims that the brake system was never engaged and that the crash was user error. We believe Range Rover is attempting to whitewash the incident to avoid identifying a problem, costly repairs, claims, a recall, or a combination.