NHTSA Complaint #11632274 — 2024 HONDA PROLOGUE

Critical Safety Issue: Vehicle exhibits severe steering stability defects creating immediate safety hazards: 1. Continuous side-to-side oscillation occurs while maintaining straight-line travel, even with steering wheel held firmly in position. Vehicle "snakes" within lane without driver input, making it dangerous during lane changes and blind spot checks. 2. Lane Keeping Assist System (LKAS) malfunctions due to steering offset: - System overcompensates with excessive left steering correction - Creates dangerous oversteering situation - Had to disable LKAS for safety - Demonstrates underlying steering system defect 3. Additional steering abnormalities: - Strong rightward pull during acceleration - Excessive resistance during left turns at highway speeds - Asymmetrical handling between left/right turns - Issues persist with LKAS disabled Safety Implications: - Cannot maintain steady lane position - Constant steering corrections required - High risk during emergency maneuvers - Loss of critical LKAS safety feature - Particularly dangerous at highway speeds - Driver distraction during blind spot checks while managing unstable steering Dealer Response: - Multiple visits without resolution - Over one week in shop - Claims behavior is normal - Dismisses safety concerns Issue is consistent and reproducible across different road conditions. Problem absent in other vehicles including rental car during service period. Video documentation available. Request investigation of: - Steering system components - Suspension geometry - Alignment specifications - LKAS system integration - Power steering system This safety defect creates unacceptable risk of accidents, particularly during emergency maneuvers or when changing lanes. Issue present since delivery and remains unresolved despite multiple repair attempts.